Why Buy From Woodstock Bikes
Because we take personal care in what we do
Woodstock Bikes is a bike manufacturer owned and operated by a husband and wife team in Woodstock, Georgia. Woodstock, Georgia is located North of Atlanta, Georgia in the foothills of the Appalachian Mountains, a very popular mountain and road bike destination. There is also one other employee that provides technical support out of Los Angeles, California. Customer Service is located in Woodstock, Georgia, and Technical Support is located in Los Angeles, California.
Woodstock Bikes sources their products direct from a very reputable bicycle manufacturer in Taiwan with a factory in China. Woodstock Bikes sells bikes strictly through the www.woodstockbikes.com website and through a toll free telephone number in order to be able pass along the savings to their customers.
Because we make serious bikes for seriously great prices
Woodstock Bikes is focused on providing bikes for the serious recreational rider at a lower price than what a local bike shop can offer. Our high quality bike frames are custom designed and built with all other components being the same as what you will find on name brand bikes in your local bike shop. If you do the research, you will find the only unique part of any 2 bikes is the frame. The same major manufacturers such as Shimano, SRAM, Truvativ, etc. make all of the other components on any bike. So what you get at Woodstock Bikes is the same high quality bike frame and high quality components that you will find at a local bike shop, but for a lot less!
Because buying online makes sense
The big misconception that exist today in the bike market is that customers should buy from locally owned bike shops to assure they get a high quality bike that is assembled professionally and they have a means for local service after the sale. This is simply not true now that Woodstock Bikes has solved the assembly issue and on-line purchasing has become a legitimate way to purchase products for consumers along with these same local bike shops being available even when you buy on-line. What is really going on is that bike manufacturers are protecting their local dealers by not offering their bikes on-line.
And don’t let the local bike shops fool you with the “lifetime adjustments guarantee”. This is not what you think it is! It only covers minor adjustments that you can do yourself. You will still have to pay for tune-ups even though you bought your bike from them. And that tune up cost will be the same on a bike you bought from them as it would a bike you bought from Woodstock Bikes. This is actually a good thing for the customers of Woodstock Bikes because it provides a huge network of local repair shops available for them. Woodstock Bikes is not trying to replace the local bike shop; just trying to save customers money up front when they purchase their bike new.
Woodstock Bikes brand bikes are 100% assembled and tuned at the factory and then 10% disassembled for shipment. The 10% reassembly required by customers is minimal and can typically be completed in a matter of minutes. All tools required are included and detailed assembly instructions are also included with each bike. Assembly instructions can also be downloaded from this website.
Because we offer great customer service
At Woodstock Bikes, we realize that in order for our customers to be satisfied, we must exceed their expectations. Our goal is to have our customers open the box, quickly assemble their bike, and say Wow! I can’t believe I got this high quality bike for this price!
Woodstock Bikes provides a toll free telephone number to their customer service department to assist with orders, shipping, warranty, etc. And Woodstock Bikes also provides a 2nd toll free telephone number for the technical support department to assist in assembly, technical questions, etc. The goal is to make the customer’s experience with Woodstock Bikes as smooth and positive as possible.
Give us a chance! You will save money on a high quality bike and you won’t regret it!
